Legal Privacy Policy

J.D. Swallow Heating Contractors Inc. understands the value of your personal information and we respect your right to privacy. We are committed to maintaining your confidence and trust. This commitment includes protecting the personal information that we obtain from you.

1. Information We Collect

General:

Unless you provide information voluntarily, we will not collect any personal information about you when you visit www.jdswallow.com. If we ask you to provide information that personally identifies you, our request to do so will be specific. If you purchase or register through our website we will ask for personal information such as your name, e-mail address, postal address, phone number, credit card information, etc. If we want you to provide additional information, we will explain why we need the additional information and how it will be used at the time of the request.

Email from You:

You may email messages to us that will contain your screen name and email address along with any additional information you may wish to include in the text of your message.

Website Usage Information:

Our web server automatically collects and aggregates information about your visit to www.jdswallow.com, including your IP address, service provider, browser type, domain names of referring websites, operating system, pages accessed on our website, and the date and time of your access. If you use any of our online services, our web server will also collect and aggregate all of the information that you enter into the query form, including the URL to be scanned, the accessibility guideline selected, your time zone and the “other options” settings (if any). This information is not personally identifiable. We analyze this aggregated information in an effort to optimize your experience and enhance your time spent with us online.

Tracking Cookies:

A cookie is a small text file containing a unique identifier that is placed on your computer’s hard drive when you visit a website. We use session-based and persistent first-party cookies to improve your access and ease of use of our website. We also use cookies as data collection devices on our forms to help recognize visitors who have previously registered on our website. The non-personal information collected from our use of first-party cookies is not linked to your personal information. Cookies do not damage your system or files in any way.

Most browsers now recognize when a cookie is offered and permit users to control how and when they will be accepted. If you are not sure whether your browser has this capability, you should consult the documentation that accompanied your browser or check with your Internet Service Provider (ISP). If you choose to decline cookies, you may not be able to fully experience the interactive features of the website.

2. Use of Information We Collect

We use your personal information in several ways:

  • To fulfill your requests and process your registration and transactions.
  • To respond to your email messages.
  • To support your customer relationship with. For example, if you provide us with an e-mail or postal address, you may receive mailings from us with information concerning special offers or programs. You can unsubscribe to mailings from us at any time. Please refer to the “Opt-Out” section of this Policy for details on the “opt-out” process.
  • To process responses to employment opportunities posted on www.jdswallow.com. For example, if you submit a resume to us electronically, the information that you provide will be forwarded to the representative(s) responsible for filling the relevant position. The personal information that is contained in your resume will not be used for any other purpose.
  • To help recognize visitors who have previously registered on our website.
  • To provide you with marketing materials and sales information about JS Swallow and its programs and products.
  • We may combine the personal information that we collect from you on our website with other information that you provide to us in connection with your use of our other products and services.

3. Access, Correction and Maintenance of Personal Information

We provide reasonable and practical access for you to identify inaccuracies in your personal information. If you provide us with personal information through the website, you have the right to access this data. To request an update, modification, or deletion of any personal information maintained by J.D. Swallow Heating Contractors Inc., you can contact us at info@jdswallow.com. We will, upon request, update or delete your personal information; however, we will not be able to update or delete data that has been archived as part of our normal business operations. We keep the personal information collected through our website as long as it is required to service your request, or until you request its deletion. We retain aggregated information collected about your visit to our website (i.e., browser type, domain name, pages visited) until we have completed our review and analysis of this information.

We do not add third-party data to your personal information and maintain your personal information in a merged or supplemented format.

4. Opt-Out Process

If you are a J.D. Swallow Heating Contractors Inc. contact, you may receive direct mail or other marketing material from us.

At any time, you can “opt-out” of receiving direct mail and marketing material from J.D. Swallow Heating Contractors Inc. by either contacting info@jdswallow.com or by following the “unsubscribe” instructions contained within the communication.

To unsubscribe from our newsletters, contact info@jdswallow.com or click on the unsubscribe link at the bottom of the newsletters.

If at any time in the future we decide to use your personal information for a purpose not currently stated in this Policy, we will modify the Policy to disclose such usage in accordance with Section 8 below.

5. Links to Third-Party Websites and Use of Discussion Forums

Websites accessed from www.jdswallow.com via hyperlinks or links to other sites may be governed by privacy policies and practices that differ from this Policy. The information practices of other third-party websites linked to www.jdswallow.com are not covered by this Policy. You are encouraged to become familiar with the privacy policies and practices of every website you visit prior to disclosing any personal information.

Information posted to discussion forums, bulletin boards, chat rooms and other public forums may be displayed publicly. Please consider this before posting.

6. Security of Personal Information

We store your personal information in a secure location that is accessible only by designated staff. We make reasonable efforts to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction. In addition, we use a secure server to protect the safety and security of transactions over the Internet involving personal information.

7. Changes to J.D. Swallow Heating Contractors Inc. Privacy Policy

We may modify or amend this Policy from time to time. In an effort to keep you informed of changes to this Policy, we will indicate the effective date of the currently posted policy at the top of the Policy. For substantial changes to this Policy, we will notify you by placing prominent notice on our homepage. Changes to this Policy will not affect our use of previously provided personal information. No personal information provided by you under the terms of this Policy (or any prior version of this Policy) will be used in a manner that is materially inconsistent with it, without your prior written permission.

8. Acceptance

By using www.jdswallow.com, you signify your acceptance of this Policy, as amended from time to time in accordance with Section 8 above. If you do not agree with the terms and conditions contained in this Policy, please do not use these websites.

9. Contact Us

If you have thoughts, questions or suggestions about this Privacy Policy Statement or any other aspect of your relationship with the J.D. Swallow Heating Contractors Inc. please contact us at:

E-mail: info@jdswallow.com

Write: 14-2759 Fenton Road, Ottawa, Ontario, Canada

Phone: (613) 822-7974

 

Terms of Use

LEGAL DISCLAIMERS

Copyright Notice

The content of this site, including but not limited to the text and images herein and their arrangement, are copyright © by J.D. Swallow Heating Contractors Inc. All rights reserved.

Authorization of Use

J.D. Swallow Heating Contractors Inc. hereby authorizes members to copy and display the content herein, but only for your personal or informational and non-commercial use. However, the content herein shall not be copied or posted in any network computer or broadcast in any media. Any copy you make must include this copyright notice. If attribution to J.D. Swallow Heating Contractors Inc. is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of J.D. Swallow Heating Contractors Inc.. No modifications of any content may be made.

No Implied Licenses

Nothing contained herein shall be construed as conferring by implication or otherwise any license or right under any patent, trademark, copyright (except as expressly provided above), or proprietary rights of J.D. Swallow Heating Contractors Inc. or any third party.

The Content

J.D. Swallow Heating Contractors Inc. makes no representations about the suitability of the content of this site for any purpose. All content is provided “as is” without any warranty of any kind. J.D. Swallow Heating Contractors Inc. hereby disclaims all warranties and conditions with regard particular purpose, title and non-infringement. In no event shall J.D. Swallow Heating Contractors Inc. be liable for any special, indirect, exemplary or consequential damages or any damages whatsoever, including but not limited to loss of use, data or profits, without regard to the form of any action, including but not limited to contract, negligence or other tortuous actions, arising out of or in connection with the use, copying or display of the content.

Although J.D. Swallow Heating Contractors Inc. believes the content to be accurate, complete and current, J.D. Swallow Heating Contractors Inc. makes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time changes are made to the content herein. J.D. Swallow Heating Contractors Inc. may make changes in the programs and/or the services described herein at any time.

Links to Other Sites

Some sites listed as links herein are not under our control. Accordingly, J.D. Swallow Heating Contractors Inc. makes no representation whatsoever concerning the content of those sites. The fact that J.D. Swallow Heating Contractors Inc. demy has provided a link to a site is not an endorsement, authorization, sponsorship or affiliation by J.D. Swallow Heating Contractors Inc. with respect to such site, its owners or its providers. J.D. Swallow Heating Contractors Inc. has not tested any information, software or products found on the Internet, and J.D. Swallow Heating Contractors Inc. cautions you to make sure that you completely understand these risks before retrieving, using, relying upon or purchasing anything via the Internet.

Information Provided by You

Any information provided by you J.D. Swallow Heating Contractors Inc., including but not limited to feedback, data, questions, comments, suggestion or the like, shall be deemed to be non-confidential. J.D. Swallow Heating Contractors Inc. shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Additionally, J.D. Swallow Heating Contractors Inc. shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such information. However, J.D. Swallow Heating Contractors Inc. will not use your name or otherwise publicize the fact that you submitted materials or other information to J.D. Swallow Heating Contractors Inc. unless: (a) we ask your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.

Trademarks

The J.D. Swallow Heating Contractors Inc. logo is a registered trademark. All other trademarks are either owned by J.D. Swallow Heating Contractors Inc. or by other companies.

Notices regarding software, documents and services available on this web site.

In no event shall J.D. Swallow Heating Contractors Inc. and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from the services.

Passwords and Security

J.D. Swallow Heating Contractors Inc. is concerned about the security of personal information we have collected from you and has taken reasonable steps to prevent unauthorized access to that information.

You are responsible for maintaining the confidentiality of any password(s) you are given to access the Site, and are fully responsible for all activities that occur under your password(s). You agree to notify J.D. Swallow Heating Contractors Inc. immediately of any unauthorized use of your password(s).

Termination of Use

You agree that J.D. Swallow Heating Contractors Inc. may, in its sole discretion, at any time terminate your access to the Site and any account(s) you may have in connection with the Site.

Refund Policy

Online return policy

If you are not entirely satisfied with your purchase, please contact us within 45 days of delivery date to arrange exchange or refund of your unused item(s). The item’s receipt and original packaging are required for all exchanges or refunds. Please keep the receipt as a proof of purchase for all product warranties.

JD Swallow Heating Contractors reserves the right to levy a 10% restocking fee, as based on the base price of the merchandise item, for all goods returned for any other reason beside defective/warranty, e.g. sizing or incompatibility reasons.